Privacy Policy

We collect the following personal information when you submit a service request form, call us, or otherwise contact us:

• Name (first and last)
• Phone number
• Email address (optional)
• Service type requested
• Description of the job or maintenance issue
• Preferred timing for service

We may also automatically collect non-personal information such as browser type, device type, IP address, and pages visited on our website through cookies and analytics tools. This information is used solely to improve our website performance and user experience.

We use the information we collect for the following purposes:

• To respond to your service request and schedule appointments
• To communicate with you about your inquiry via phone, text, or email
• To send transactional messages such as appointment confirmations, reminders, and service follow-ups
• To send marketing and promotional messages only if you have provided express written consent
• To request customer feedback and Google reviews after completed services
• To improve our services and website

We do not sell, rent, trade, or share your personal information with third parties for their marketing purposes. We may share your information with service providers who assist us in operating our business (such as our CRM platform and communication tools), but only to the extent necessary to provide our services to you.

By submitting a form on our website and checking the transactional consent checkbox, you consent to receive transactional text messages from Maintenance 4 Less at the phone number you provided. These messages may include appointment confirmations, reminders, service updates, and follow-up communications.

If you also check the marketing consent checkbox, you consent to receive marketing and promotional text messages from Maintenance 4 Less. Marketing consent is entirely optional and is not required to submit a service request or receive service.

Message frequency may vary. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. You can request help by replying HELP. Opting out of marketing messages will not affect transactional messages related to your active service requests.

Your consent to receive text messages is not a condition of purchase or receiving services from Maintenance 4 Less. SMS consent is not shared with or sold to third parties or affiliates for their marketing purposes.

Our website may use cookies, pixels, and analytics tools to track website performance, visitor behavior, and advertising effectiveness. These tools may collect non-personal information such as pages viewed, time spent on the site, and referral source. You can disable cookies through your browser settings, though some website features may not function properly.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your personal data by contacting us at the information below.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for text messaging by replying STOP

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have questions about this Privacy Policy or your personal information, contact us at: